Shipping and Payments
Do you have doubts ?
On this page you will find all the answers regarding shipping and payments.
If you have any other questions don't hesitate to contact us.
Shipping
1. What happens after the purchase?
After your purchase we proceed with the assembly work, done by the expert hands of craftsmen, who, with passion and competence, create machinery based on the requests of individual customers.
After careful inspection and testing to verify suitability, the equipment passes through the packaging department and is then shipped via couriers directly to the buyers.
2. How many days will the shipment take?
The waiting times for shipping are generally 20-25 working days , which however may vary depending on the working period (the month of August and Christmas holidays) and the availability in stock.
3. How are large orders handled?
Orders over 50kg include a hydraulic tail lift.
4. Which countries do you ship to?
We ship all over the world via specialized couriers.
In Italy, for smaller islands, restricted traffic zones (ZTL), historical centers and inconvenient areas, we reserve the right to verify the passage of vehicles intended for delivery and, if necessary, a surcharge may be applied.
5. Are customs fees included in the price?
NO and it will not be possible to predict customs costs which remain the responsibility of the customer and which will be paid upon receipt of the goods.
6. Mode of delivery
The courier will make delivery directly to your laboratory on the ground floor.
Payments
1. What payment methods are accepted?
We currently accept payments via Paypal, Bank Transfer and Cash on Delivery.
2. How does the Credit Card work?
Use your credit card to complete your purchase securely and quickly. Select the "Credit Card" option when you're ready to pay. You will be asked to enter your card details, such as the number, expiry date, and CVV code. Additional verification may be required through an OTP code sent to your device to confirm your identity and protect the transaction. Once verified, the payment will be processed, and you will receive a detailed order confirmation via email.
Our platform uses advanced encryption systems to ensure that your data is protected during the transaction, guaranteeing the highest security and confidentiality of your financial information. Should you have any doubts or need assistance during the payment process, our customer service is available to provide immediate support. Your security is our priority, and we are committed to making every purchase simple, secure, and satisfying.
3. How does payment via bank transfer work?
Advance payment by bank transfer made out to Csc Attrezzature Sas at Intesa San Paolo IBAN: IT30 H030 6962 3211 0000 0011 200 , made within 24 hours of order confirmation and paid in advance by e-mail to info@bakeit.it , including taxes and shipping costs.
4. Who should I make the bank transfer payable to?
Payable to: Csc Attrezzature Sas
Intesa Sanpaolo Spa - Abano Terme Historic Centre, Piazza Del Sole E Pace, 3
IBAN: IT30 H030 6962 3211 0000 0011 200
SWIFT code: BCITITMM
Reason: your name and surname, order number, order date.
5. How does payment by cash on delivery work?
Cash on delivery payment (valid only for deliveries in Italian territory) with the payment as a deposit equal to 50% of the price by bank transfer made out to Csc Attrezzature Sas at Intesa San Paolo IBAN: IT30 H030 6962 3211 0000 0011 200 , executed within 24 hours of order confirmation and in advance by email to info@bakeit.it , including taxes and transport costs.
The remaining 50% of the price, increased by 3% of the remainder as expenses, must be delivered directly to the courier with the delivery of cash (for sums less than €4999.99) and/or bank draft made payable to Csc Attrezzature Sas .
The courier can request an advance by email for a copy of the bank draft.